Are you easy to work with? Or does your client have to make all of the effort? Do you proactively communicate or does the client have to always ask what is going on? Let's face it, when you hire a professional you don't want it to be more work for you?
Communication is one of the biggest reason consumers don't think you are easy to work with and why you may be getting bad reviews. There is a very thin line between a happy client and one who is angry. Most often the difference is nothing more than a missed e-mail or unreturned phone call.
Aaron Weiche of Leadferno joins me today to discuss Five Ways to Improve Customer Communication! It is so easy and common sense.
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Gary
* Gary serves on the South Carolina Real Estate Commission as a Commissioner. The opinions expressed herein are his opinions and are not necessarily the opinions of the SC Real Estate Commission. This podcast is not to be considered legal advice. Please consult an attorney in your area.